Installing SanerNow Agent on Windows Systems using Graphical Installer.

Step 1: Log in to the SanerNow web console. Click the gear icon located on the top right to access the Control Panel.

Step 2: Select the Organization you want to work with and then Click the Agent Deployment tab.

Step 3: Select the Account from the drop-down list on the left side of the page. The endpoint device will be mapped to the Account you choose here once the SanerNow Agent is installed and activated on the device.

Step 4: Select the Windows option in the dropdown box below the icon SanerNow X.xx for Windows and click the Download button. A zip file gets downloaded onto your machine. You need to unzip the folder's contents to install the SanerNow Agent. (X.xx will be replaced with the latest version of SanerNow Agent.)

Step 5: Extract the .zip folder. You will see two files in the extracted folder: one executable file and one .conf file. Double-click on SanerNow_Windows_x86_X.xx.exe (X.xx will be replaced with the latest version of SanerNow Agent Installer).

Step 6: Click the Yes button when you get the User Account Control prompt during the SanerNow Agent Installation.

Step 7: Click the Next button on this screen.

Step 8: Click the I Agree button to accept the License Agreement.

Step 9: Click the Browse button and select the 'spsaneractivation. conf ' file. (The 'spsaneractivation. conf' is present inside the extracted folder.). Then click the Next button.

Step 10: The installer starts the installation of the SanerNow Agent onto the machine.

Step 11:Once the SanerNow Agent is successfully installed onto the machine, you will get the screen below. Click the Finish button.

Installing SanerNow Agent on macOS Systems using Graphical Installer

Step 1: Log in to the SanerNow web console. Click the gear icon located on the top right to access the Control Panel.Click the Agent Deployment menu on the page's left side. On the right side of the page, you will see SanerNow Agent Installers for various OS platforms.

Step 2: Select the Organization you want to work with and then Click the Agent Deployment tab.

Step 3: Select the Account from the drop-down list on the left side of the page. The endpoint device will be mapped to the Account you choose here once the SanerNow Agent is installed and activated on the device.

Step 4: Select the macOS 64bit option in the dropdown box below the icon SanerNow for macOs and click the Download button. A zip file gets downloaded onto your machine.

Step 5: Open the compressed folder, and you will see two files - one .pkg file and one .conf file. Double click on SanerNow_MacOS_x64_X.xx.pkg (X.xx will be replaced with the latest version of SanerNow Agent Installer). Double-click the .pkg file to start the installation of the SanerNow Agent.

Step 6: Click the Continue button.

Step 7: Click the Continue button.

Step 8: Click the Agree button.

Step 9: Click the Install button.

Step 10: Please provide your username and password on this screen to continue installing the SanerNow Agent.

Step 11:Once the SanerNow Agent is successfully installed onto the machine, you will get the screen below. Click the Close button.

For Windows Systems

Step 1: Extract the zip file downloaded from the Viser. You will see a folder with the name SanerNow_<Account Name>_Windows_x86_<version>. (Account Name will be replaced with the name of the account you used for downloading the agent from the Viser. And version will be replaced with the latest version of SanerNow Agent available.)

Step 2: Open an elevated command prompt (Run command prompt as an administrator) and navigate to the location of SanerNow_<Account Name>_Windows_x86_<version> folder.

cd SanerNow_<Account Name>_Windows_x86_<version>

Step 3: Once you are in the SanerNow_<Account Name>_Windows_x86_<version> folder, execute the following command.

SanerNow_Windows_x86_<version>.exe /S /ACTIVATION_TOKEN=<"Path of spsaneractivation.conf">

How to provide proxy parameters during SanerNow Agent installation for activation from command line?

If you use a proxy in your environment and would like to specify proxy parameters during SanerNow Agent activation, execute the following command:

SanerNow_Windows_x86_<version>.exe /S /ACTIVATION_TOKEN=<"Path of spsaneractivation.conf"> /AUTODETECTPROXY=false /PROXYENABLE=true /PROXYURL="ProxyServer" /PROXYPORT="ProxyPort" /PROXYAUTHENABLE=true /PROXYUNAME="ProxyUsername" /PROXYPASSWORD="ProxyUserPass"

You must provide values for the following options for the above command to run successfully.

1. /ACTIVATION_TOKEN
2. /AUTODETECTPROXY
3. /PROXYENABLE
4. /PROXYURL
5. /PROXYPORT
6. /PROXYAUTHENABLE
7. /PROXYUNAME
8. /PROXYPASSWORD

Refer to the command line options table if you need more information on the kind of values that can be provided for the above options

Command line options available for SanerNow Agent installation on Windows systems.

Command line options	Description
INSTDIR =<value>	Specify the installation directory.
SANER_FIRST_SCAN=<TRUE|FALSE>	This option is used to enable or disable FIRST SCAN after the agent is installed. Here, FALSE is used to disable scan while TRUE is used to enable scan. By default, the value is always set to TRUE.
SANER_ACTIVATE_OFF=<TRUE>	Specify the value as TRUE if the agent activation is not required after installation. By default, the value is always set to FALSE
AUTODETECTPROXY=<true|false>	If the value is set to true then system proxy settings are detected automatically and used. However, in that case, the command will not accept any proxy options as input from the command line. By default, the value is always set to false.
PROXYENABLE=<true|false>	If the value is set to true then you need to provide values for PROXYURL and PROXYPORT. By default, the value is always set to false.
PROXYURL=<value>	Provide the URL address for your proxy server. (You must provide the proxy URL address if you set PROXYENABLE=true ).
PROXYPORT=<value>	Provide the port number associated with your proxy server. (You must provide the proxy port address if you set PROXYENABLE=true ).
PROXYAUTHENABLE=<true|false>	If the value is set to true you need to provide inputs for PROXYUNAME and PROXYPASSWORD parameters. This is mandatory. By default, the value is always set to false.
PROXYUNAME=<value>	Provide the username for your proxy server. (You must provide the username for your proxy server if you set PROXYAUTHENABLE=true ).
PROXYPASSWORD<value>	Provide the password for your proxy server. (You must provide the password for your proxy server if you set PROXYAUTHENABLE=true ).

For macOS Systems

Step 1: Download the zip file from the Viser. You will see a folder with the name SanerNow_<Account Name>_MacOS-x64_<version>. (Account Name will be replaced with the name of the account you used for downloading the agent from the Viser. And version will be replaced with the latest version of SanerNow Agent available.)

Step 2: Open the terminal application and execute the following command to extract the contents of the zip folde

unzip SanerNow_<Account Name>_MacOS_x64_<version>.zip

Step 3: Navigate to the SanerNow_MacOS_x64_<version> directory by executing the following command.

cd SanerNow_<Account Name>_MacOS_x64_<version>

Step 4: Once you are in the directory, execute the following command to install SanerNow Agent.

sudo installer -pkg SanerNow_MacOS_x64_<version>.pkg -target /

What to do if SanerNow installer and dependent activation files are not in the same location?

In such situations where SanerNow_MacOS_x64_<version>.pkg and the spsaneractivation.conf files are not in the same location, execute the following command.

/bin/launchctl setenv ACTIVATION_TOKEN <"Provide absolute path of spsaneractivation.conf file">

Once the above command executes successfully, you can go ahead and execute the commands specified in Step 4 to get SanerNow Agent installed on your macOS system.

For Linux Systems (Applicable only for Binary Installation)

Step 1: Download the agent installer zip file from the Viser.. Once the file is downloaded, run the following command to unzip the contents of the zip file. ( Account Name will be replaced with the name of the account you used for downloading the agent from the Viser. And version will be replaced with the latest version of SanerNow Agent available. Also, <linux_flavour> and <arch> will be replaced with the Linux flavour and OS architecture you are using.)

unzip SanerNow_<Account Name>_<linux_flavour>_<arch>_<version>.zip

Step 2: Navigate to the directory that has been unzipped. ( and will be replaced with values depending on Linux flavor and OS architecture (64 bit or 32 bit) used by you.)

cd SanerNow_<Account Name>_<linux flavour>_<arch>_<version>

Step 3: Now once you are in the SanerNow_<Account Name>_<linux flavour>_<arch>_<version> directory, make the SanerNow_<linux flavour>_<arch>_<version> bin file executable by using the following command. However, ensure that the account used for agent installation has sudo privileges.

sudo chmod +x SanerNow_<linux flavour>_<arch>_<version>.bin

Step 4: Once the file is made executable, run the following command to install SanerNow Agent on a Linux machine.

sudo ./SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf

For instance, the command will look like this on a machine running Fedora Linux

sudo ./SanerNow_Fedora_x64_<version>.bin --config spsaneractivation.conf

How to provide proxy parameters during SanerNow Agent installation for activation from command line?

If you use a proxy in your environment and would like to specify proxy parameters during SanerNow Agent installation, execute the following command:

SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf --proxyurl <value> --proxyport <value> --proxypass <value>

How to create SanerNow Agent packages with embedded proxy details from command line?

SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf --pkgfilepath <value> --proxyurl <value> --proxyport <value> --proxypass <value>

Refer the options table if you need more information on the kind of values that can be provided during SanerNow Agent installation with proxy.

Options that can be used for SanerNow Agent installation with proxy.

Options	Value
proxyurl	Provide the URL for your proxy server
proxyport	Provide the port number associated with your proxy server
proxyuser	Provide the username for your proxy server
proxypass	Provide the password for your proxy server

Follow these steps for SanerNow Agent package creation and installation on DPKG Systems (Applicable for Debian, Ubuntu, and Linux Mint OSs)

Pre-requisite steps to be followed before package creation:

For creating a deb package on a Linux machine, you need to have dpkg-deb package on your system. This is a pre-requisite for package creation. Execute the following command to check if dpkg-deb package is installed on your system.

sudo dpkg-query -l | grep deb

If you are unable to find dpkg-deb package on your machine, execute the following command to install dpkg-deb package. You can skip this step if dpkg-deb package already exists on your system and proceed directly to Step 1

sudo apt install dpkg

Step 1: Download the zip file from the Viser. and execute the following command to unzip its contents.

unzip SanerNow_<Account Name>_<linux_flavour>_<arch>_<version>.zip

Step 2: Navigate to the directory that has been unzipped.

cd SanerNow_<Account Name>_<linux flavour>_<arch>_<version>

Step 3: Now once you are in the SanerNow_<Account Name>_<linux flavour>_<arch>_<version> directory, make the SanerNow_<linux flavour>_<arch>_<version> bin file executable by using the following command. However, ensure that the account used for agent installation has sudo privileges.

sudo chmod +x SanerNow_<linux flavour>_<arch>_<version>.bin

Step 4: Once you have set the permissions to the binary file, execute the following command to create SanerNow Agent package.

sudo ./SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf --pkgfilepath <Provide the absolute path where you want the installer package to be created>

Step 5:Now navigate to the path where the installer package has been created.

cd <path where the package installer has been created>

Step 6:Once you are in the directory where the package installer has been created. Execute the following command to install the package.

sudo dpkg -i SpSaner-minimal-<arch>.deb

Follow these steps for SanerNow Agent package creation and installation on RPM Systems (Applicable for RedHat, Fedora, CentOS, Oracle Linux, Amazon Linux, AMI Amazon Linux 2, Alma Linux, Rocky Linux, and SUSE Linux OSs)

Pre-requisite steps to be followed before package creation:

For creating a rpm package on a Linux machine, you must have rpm package installed on your system. This is a pre-requisite for package creation. Execute the following command to check if rpm package is installed on your system.

sudo rpm -qa |grep rpm

If rpm package is found installed on your system, proceed directly to Step 1 for SanerNow agent installation. Else, proceed with the following steps to install rpm package on your machine.

For DPKG-based systems: If you are using a DPKG system and want to create a package, execute the following command to install rpm-build package. This is a pre-requisite for package creation.

sudo apt install rpm

For RPM based systems: If you are using an RPM system and want to create a package, execute the following command to install rpm-build package. This is a pre-requisite for package creation.

sudo yum install rpm-build

Step 1: Download the zip file from the Viser. and execute the following command to unzip its contents.

unzip SanerNow_<Account Name>_<linux_flavour>_<arch>_<version>.zip

Step 2: Navigate to the directory that has been unzipped.

cd SanerNow_<Account Name>_<linux flavour>_<arch>_<version>

Step 3: Now once you are in the SanerNow_<Account Name>_<linux flavour>_<arch>_<version> directory, make the SanerNow_<linux flavour>_<arch>_<version> bin file executable by using the following command. However, ensure that the account used for agent installation has sudo privileges.

sudo chmod +x SanerNow_<linux flavour>_<arch>_<version>.bin

Step 4: Once you have set the permissions to the binary file, execute the following command to create SanerNow Agent package.

sudo ./SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf --pkgfilepath <Provide the absolute path where you want the installer package to be created>

Step 5:Now navigate to the path where the installer package has been created.

cd <path where the package installer has been created>

Step 6:Once you are in the directory where the package installer has been created. Execute the following command to install the package.

sudo rpm -ivh SpSaner-minimal-<arch>.rpm

For Alpine Systems

Step 1: Download the agent installer zip file from the Viser. Once the file is downloaded, execute the following command to unzip the contents of the zip file.

unzip SanerNow_<Account Name>_<linux_flavour>_<arch>_<version>.zip

Step 2: Navigate to the directory that has been unzipped.

cd SanerNow_<Account Name>_<linux flavour>_<arch>_<version>

Step 3: Now once you are in the SanerNow_<Account Name>_<linux flavour>_<arch>_<version> directory, make the SanerNow_<linux flavour>_<arch>_<version> bin file executable by using the following command. However, ensure that the account used for agent installation has sudo privileges.

sudo chmod +x SanerNow_<linux flavour>_<arch>_<version>.bin

Step 4: Once the file is made executable, execute the following command to create SanerNow Agent package.

sudo ./SanerNow_<linux flavour>_<arch>_<version>.bin --config spsaneractivation.conf --pkgfilepath <provide the absolute path where you want the package to be created>

Step 5:Now navigate to the path where the installer package has been created.

cd <path where the package installer has been created>

Step 6: Once you are in the folder where the package installer has been created. Execute the following command to install the package.

sudo apk add SpSaner-minimal-<arch>.apk --allow-untrusted

For AIX Systems

Step 1: Download the agent installer zip file from the Viser. Execute the following command to unzip the zip file's contents once the file gets downloaded. < ( Account Name > will be replaced with the Account name you used for downloading the SanerNow AIX Agent from the Viser. And < version > will be replaced with the latest version of the SanerNow AIX Agent.)

unzip SanerNow_<Account Name>_AIX_x64_<version>.zip

Step 2: Navigate to the unzipped folder.

cd SanerNow_<Account Name>_AIX_x64_<version>

Step 3: Once you are in the SanerNow_<Account Name>_AIX_x64_<version> folder, make the SanerNow_Account Name_AIX_x64_<version> bin file executable by running the following command. However, ensure that the account used here has sudo privileges.

sudo chmod +x SanerNow_AIX_x64_<version>bin

Step 4: Once the file is executable, execute the following command to create the SanerNow Agent package.

sudo ./SanerNow_AIX_x64_<version>.bin --config spsaneractivation.conf

For Windows 64-bit version

Step 1: Open an elevated command prompt (Run command prompt as an administrator). And then navigate to SecPod Saner folder under Program Files (x86).

C:\cd Program Files (x86) \SecPod Saner

Step 2: Once you are in the SecPod Saner folder, execute the following command.

C:\Program Files (x86) \SecPod Saner>spsaneruninstall.exe /S

Execute the following command to uninstall a password protected agent.

Replace 'UninstallAccountPass' with the password you used during agent installation.

C:\Program Files (x86) \SecPod Saner>spsaneruninstall.exe /S /SANER_UNINSTALL_PASS="UninstallAccountPass"

For Windows 32-bit version

Step 1: Open an elevated command prompt (Run command prompt as an administrator). And then navigate to SecPod Saner folder under Program Files

C:\cd "Program Files \SecPod Saner"

Step 2: Once you are in the SecPod Saner folder, execute the following command.

C:\Program Files \SecPod Saner>spsaneruninstall.exe /S

Execute the following command to uninstall a password protected agent.

C:\Program Files \SecPod Saner>spsaneruninstall.exe /S /SANER_UNINSTALL_PASS="UninstallAccountPass"

For macOS

Follow the below instructions to uninstall SanerNow Agent from Mac systems.

Step 1: Open Terminal application on your mac and run the following command. However, make sure the account used for uninstallation has sudo privileges.

sudo spsaner.uninstall

Step 2: If the agent is password protected, execute the following command. Replace 'UninstallAccountPass' with the password you used during agent installation

sudo export SANER_UNINSTALL_PASS="UninstallAccountPass";spsaner.unistall

For Linux

Follow these instructions to uninstall SanerNow Agent from Linux systems.

Open Terminal application on your Linux machine and execute the following command. However, make sure the account used for uninstallation has sudo privileges.

sudo spsaner.uninstall

If the agent is password protected, execute the following command. Replace 'UninstallAccountPass' with the password you used during SanerNow agent installation

sudo export SANER_UNINSTALL_PASS="UninstallAccountPass";spsaner.unistall;

For AIX Systems

Follow these instructions to uninstall SanerNow Agent from an AIX system.

Open the Terminal application on your AIX machine and execute the following command. However, make sure the account used for uninstallation has sudo privileges.

sudo spsaner.uninstall

If the agent is password protected, execute the following command. Replace 'UninstallAccountPass' with the password you used during SanerNow agent installation

sudo export SANER_UNINSTALL_PASS="UninstallAccountPass";spsaner.unistall;

On Windows Systems

Step 1: Extract the zip file downloaded from the Viser. You will see a folder with the name SanerNow_<Account Name>_Windows_x86_<version>. (Account Name will be replaced with the name of the account you used for downloading the agent from the Viser. And version will be replaced with the latest version of SanerNow Agent available.)

Step 2: Open an elevated command prompt (Run command prompt as an administrator) and navigate to the location of SanerNow_<Account Name>_Windows_x86_<version> folder.

cd SanerNow_<Account Name>_Windows_x86_<version>

Step 3: Once you are in the SanerNow_<Account Name>_Windows_x86_<version> folder, execute the following command.

SanerNow_Windows_x86_<version>.exe /S /ACTIVATION_TOKEN=<"Path of spsaneractivation.conf"> /SANER_ACTIVATE_OFF=TRUE

On macOS Systems

Step 1: Run the below mentioned command to create a file 'SanerActivationDisable' in 'tmp' folder.

touch /tmp/SanerActivationDisable

Step 2: Follow SanerNow Agent installation steps mentioned under the section For macOS Systems.

On Linux Systems

Step 1: Run the below mentioned command to create a file 'SanerActivationDisable' in 'tmp' folder.

touch /tmp/SanerActivationDisable

Step 2: Follow SanerNow Agent installation steps mentioned under the section For Linux Systems.

On AIX Systems

Step 1: Run the below mentioned command to create a file 'SanerActivationDisable' in 'tmp' folder.

touch /tmp/SanerActivationDisable

Step 2: Follow SanerNow Agent installation steps mentioned under the section For AIX Systems section.

On Windows Systems

Step 1: Open an elevated command prompt (Run command prompt as an administrator) and run the below command.

sc query "SecPod Saner Agent"

Once the command executes successfully, it will display the present state of SanerNow Agent on the machine.

Step 2: The STATE will be displayed as 'RUNNING' if SanerNow Agent is active and running on the endpoint. If the 'STATE' is not displayed as 'RUNNING' when you execute the command mentioned in Step 1, run the below mentioned command to start SanerNow Agent service.

net start "SecPod Saner Agent"

On macOS Systems

Step 1: Launch Terminal application and run the below mentioned command. However, ensure that the account used to execute the command has sudo privileges.

sudo launchctl list | grep com.secpod.pkg.saner

Once the command executes successfully, it will display the pid associated with SanerNow Agent.

Step 2: If no 'pid' and 'com.secpod.pkg.saner' is displayed when you execute the command mentioned in Step 1, run the below mentioned command to start SanerNow Agent daemon.

/bin/launchctl load /Library/LaunchDaemons/com.secpod.pkg.saner.plist

On Linux Systems

Step 1: Launch Terminal application and run the below mentioned command. However, ensure that the account used to execute the command has sudo privileges.

systemctl status spsaner

Some older versions of Linux might not support the above command. On such systems, you can use the command mentioned below.

service spsaner status

Once the command executes successfully, it will display SanerNow Agent Active status.

Step 2: The Active option will be displayed as 'RUNNING' if SanerNow Agent is active and running on the endpoint. If the Active option is not displayed as 'active (running)' when you execute the command mentioned in Step 1, run the below mentioned command to start SanerNow Agent service.

systemctl start spsaner

Alternatively, you can run the command below if your Linux system doesn't support the above-mentioned command.

service spsaner start

On AIX Systems

Step 1: Launch Terminal application and run the below mentioned command. However, ensure that the account used to execute the command has sudo privileges.

lssrc -a | grep spsaner

Once the command executes successfully, the SanerNow Agent Status is displayed.

On Windows Systems

Step 1: Follow the instructions mentioned in Step 1 and Step 2 on how to install SanerNow Agent on Windows Systems

Step 2: Execute the following command once in the SanerNow_<Account Name>_Windows_x86_xxx folder. The below command installs the SanerNow Agent and disables the first scan post-installation.

SanerNow_Windows_x86_xxx.exe /S /ACTIVATION_TOKEN =<"Path of spsaneractivation.conf"> /SANER_FIRST_SCAN=FALSE

On macOS Systems

Step 1: Run the below-mentioned command to create a file 'SanerFirstScanDisable' in the 'tmp' folder.

touch /tmp/SanerFirstScanDisable

Step 2: Follow the SanerNow Agent installation steps mentioned under the For macOS Systems section.

On Linux Systems

Step 1: Run the below-mentioned command to create a file 'SanerFirstScanDisable' in the 'tmp' folder.

touch /tmp/SanerFirstScanDisable

Step 2: Follow the SanerNow Agent installation steps mentioned under the For Linux Systems section.

On AIX Systems

Step 1: Run the below-mentioned command to create a file 'SanerFirstScanDisable' in the 'tmp' folder.

touch /tmp/SanerActivationDisable

Step 2: Follow the SanerNow Agent installation steps mentioned under the For AIX System section.